Smart BPO Solutions For Fast-Growing Companies
Werkdoor builds dedicated offshore teams for customer support, back-office operations, and sales enablement. Reduce costs, extend coverage to 24/7, and keep full visibility with data-driven reporting.
Our Services
End-to-End Outsourcing For Your Operations
Start with a small pilot or a full dedicated team. We combine vetted talent, continuous training, and QA-driven monitoring to protect your brand and your numbers.
Our Process
4 Simple Steps To Scale With Werkdoor
Our proven outsourcing process makes it easy to reduce costs, improve efficiency, and scale your business with confidence.
01
Initial Consultation
We assess your workflow, tools, KPIs, and coverage needs to define the exact roles, shift patterns, and agent profiles required.
02
Planning
We build your custom BPO setup. SOPs, scripts, QA standards, and training materials,tailored to your operations.
03
Implementation
Your team is trained on your product, tools, and processes before going live with structured supervision and performance monitoring.
04
Ongoing Support
We continuously refine processes, track KPIs, and scale capacity based on your business goals and workload.
Testimonials
What Our Clients Say About Werkdoor
Here’s how startups and enterprises worldwide use Werkdoor BPO services to scale support, streamline operations, and reduce costs.

NovaCommerce
“Werkdoor provided 24/7 call center support for our patient inquiries. Professional, secure, and highly reliable service.”

MedAssist Group
“We outsourced graphic design and video editing to Werkdoor — the quality was top-notch and always delivered on time.”

TrendHive
“Their team scaled our compliance and KYC operations quickly. We saved both time and cost while staying fully compliant.”

FinEdge Solutions
“From IT helpdesk to technical support, Werkdoor became an extension of our own team. The onboarding was seamless.”

CloudSpark Technologies
“Their back-office and customer support services allowed us to handle peak season without hiring in-house. Truly a growth partner.”

Horizon Logistics
Pricing
Flexible pricing that scales with your business
Affordable plans that scale with your business needs. Pay per agent, per hour, or outcome-based pricing with full transparency.
FAQ
Frequently Asked Questions
We support startups, SaaS companies, ecommerce brands, healthcare providers, agencies, and traditional businesses that want to reduce costs or extend coverage.
Pricing depends on the engagement model:
• Agent-Based (Per FTE) – You pay per full-time agent per month.
• Hourly – Best for flexible workloads and partial shifts.
• Project-Based – For short-term or one-time tasks.
• Monthly Subscription – Fixed monthly billing for recurring tasks or shared teams.
Most clients begin with 2–3 agents for a pilot program. Larger clients often start with 5+, depending on workload.
A typical onboarding takes 2–4 weeks, which includes discovery, SOP creation, training, and going live.
Yes. Our team uses your CRM, helpdesk, ticketing platform, phone system, or internal tools through secure access controls.
We use role-based access, audit logs, NDAs, encrypted communication, and can work inside your VPN or restricted environment for sensitive workflows.
Yes. We can build round-the-clock coverage with rotating teams, weekend shifts, or mixed time-zone schedules.
We track KPIs such as CSAT, AHT, FCR, accuracy, productivity, and share weekly/monthly reports with full transparency.
Yes. Our BPO model is flexible. You can scale team size with advance notice to match seasonal or business changes.
Yes. For larger teams, we assign a Team Lead or Account Manager who oversees operations, QA, and daily performance.
“Werkdoor’s live chat and back-office support helped us cut response times by 40%. Our customer satisfaction scores have never been higher.”